EQUINE HEART RATE MONITOR SYSTEMS DEVELOPED  BY

EQUINE PERFORMANCE TECHNOLOGY

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V-MAX ®  EQUINE HEART RATE MONITOR  

updated 05/11/2011

REPAIR INFORMATION

Our   V-MAX models are based on components from    SPORTSBEAT should NOT be returned to us for battery replacement. The user can change batteries in all our newer models. The transmitter battery is under a cap on the back. Remove the cap and pick out the battery. Install a new one with the plus sign up. The receiver watch battery can be changed by removing the back and the battery retainer clip. Install the battery with the plus sign up. Battery number is printed on the back of the battery. The batteries are available from Radio Shack and other battery supply outlets.

For ALL repairs and or BATTERY replacement in the SPORTSBEAT modules, please contact

SPORTSBEAT CUSTOMER SERVICE 888-760-3059 ext 230

SATISFACTION  RETURN POLICY

If for any reason you want to return a product manufactured by  EPT,  you MUST first call the retailer who sold you the  monitor. You may  also contact our sales agent   THE DISTANCE DEPOT. The merchandise must be in 're-saleable' condition. Damaged or used products beyond repair cannot be returned for full credit. Cost of repair for resale, if required, will be deducted from the original invoice sale price. 

V-MAX® EHRM SATISFACTION GUARANTEE

Your satisfaction is Guaranteed for 30 days. APPLIES to HEART RATE MONITOR systems ONLY - NOT components or other accessories. You must like the V-MAX EHRM, or send it back for a 100% refund.  (less extra shipping costs).

Returns AFTER the 30 day period, we are under no obligation, for any reason , to honor a   refund of any amount after the 30 day satisfaction guarantee period.

LIMITED WARRANTY V-MAX® EHRM

If you experience a defect with your V-MAX® EHRM   electronic modules  ( watch or transmitter) within ONE  year of purchase,  you are to contact the SPORTSBEAT  repair agent

SPORTSBEAT  Customer Service 888-760-3059 x230

You are  to advise the agent you  have a V-MAX Equine HRM using SPORTSBEAT  HRM components.

The agent/SPORTSBEAT will NOT be responsible for issues with the use of the product on your horse. They only will address defective  non-functioning  SPORTSBEAT electronic modules.

If you have issues with the  V-MAX EHRM on your horse please refer to the FAQ on this web site or call Equine Performance Tech for additional TECHNICAL support

 DO NOT CONTACT OUR SALES AGENT for warranty return issues. DO NOT RETURN the defective components to EPT.

*** This expressed warranty applies to the electronic modules only. The lead wires and electrodes are not covered under any warranty.***

ALL CLAIMS FOR WARRANTY MUST BE SUBMITTED WITH A DATED PROOF OF PURCHASE INVOICE.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

EXCLUSION, LIMITATIONS and RESTRICTIONS OF WARRANTIES

EXCEPT EXPRESSLY STATED ABOVE IN THE "LIMITED WARRANTY" THE MAKER OF THE PRODUCT, EPT, AND/OR ITS SUCCESSORS, ASSIGNS, AGENTS, PRINCIPALS, EMPLOYEES, OFFICERS OR OTHER REPRESENTATIVES MAKES NO WARRANTY, EXPRESSED OR IMPLIED OR EASED UPON COURSE OF DEALING OR USAGE OF TRADE, ORAL OR WRITTEN, GENERAL OR LIMITED, AS TO THE MERCHANTABILITY OF THE PRODUCT, THE FITNESS OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR USE, AND/OR THE VALUE, CONDITION, DESIGN, SPECIFICATION, DESCRIPTION, PERFORMANCE, CAPABILITY, DURABILITY, ADAPTABILITY, OR ACCURACY OF THE PRODUCT AND/OR ANY OF ITS COMPONENT PARTS-ANY PERCEIVED OR CLAIMED WARRANTIES, EXCEPT FOR THE "LIMITED WARRANTY" EXPRESSLY STATED ABOVE, ARE HEREBY AND EXPRESSLY EXCLUDED AND INVALIDATED -No oral statement made by the seller, its agents, employees, or other representatives, concerning the product, its value, description, condition, design, specifications, performance, capability, durability, adaptability, or accuracy, shall be relied upon by the purchaser and is specifically and expressly excluded and invalidated as the basis for any bargain or warranty. Furthermore, EPT, its successors, assigns, agents, principals, employees, officers, or other representatives, have no duty or product liability to anyone other than the person who purchased the product as a new product from EPT.or from a retail outlet approved by EPT, nor to anyone, including such purchaser, in respect of any claim for personal injury, death, property damage, animal injury or death, economic loss, loss of profit or reputation, mental or emotional distress or any injury, or any other claim of injury, damage, or liability whatsoever, except for the obligation to repair or replace the product as stated in the "limited warranty" provided above.

The intended use of the product is to assist the horse owner or trainer to measure the condition of the horse and, through this means, to assist the owner or trainer in achieving adequate and safe training of the horse. The product is not intended to be used as a mechanism to alert the owner or trainer of any medical or physiological crisis that the horse may experience during working or training, and the person working or training the horse should not rely upon the product as a preventive or fail-safe mechanism to avert injury or death of  the horse.

 
Last modified: May 11, 2011